The Integrated Care Experience Survey

Tell us about your experience

NHS England is running a survey to understand the experience of people living with complex health and care needs and the experience of their informal carers.

Taking part in the survey is voluntary and all answers are confidential.

If you are invited to take part, you will be sent a letter and text message reminders explaining how to take part.

If you do not want to take part, please contact england.ICES.withdrawal@nhs.net  by 7th March 2024. You will need to provide your full name, date of birth and postcode.

For more information visit NHS: How we use your information – Those completing surveys or questionnaires.

You will still need to contact us if you have a National Data Opt Out.  The Department of Health and Social Care has confirmed that this survey is exempt. For more information visit the NHS Digital ‘programmes to which the national data opt out should not be applied’ web page.

The survey will be carried out by Ipsos UK on behalf of NHS England. An independent oversight group which includes members of the public, has provided support for confidential patient information to be accessed to identify and invite people living with complex health and care needs to respond to this survey.